Data Driven Decision Making
ometimes you get a gut feeling something might work. Other times you have hunches telling you not to do something. What if there was a way to see whether these instincts are real and which ones are not?
Data driven decision making can help simplify difficult choices. Paralysis of thought is the enemy of decisiveness and stops an implementer fast in their tracks. Wouldn’t things sail much smoother if you had a system to organize patterns, triangulating them into viable selection options, in which everything you need to make a decision are at your fingertips? Daunting, procrastination-prone tasks that you set aside now seem surmountable. Clear-headedness and peace of mind set the tone for your workday.
The home health scheduler today has to deal with a complex and time-consuming system of processes and touchpoints requiring a stream of endless reports. They maintain task lists, study mapping coordinates and sift through messages. It’s an incredibly tedious process to arrive at smart, reliable decisions. We repeat our steps, but in a manual way. Something starting the process again from scratch. This workflow becomes time consuming. We start to lose sight of what decisions actually benefit the agency in the long-term: there is just not enough time in the day.
Let’s simulate a scenario: A referral is entered for a patient who needs a nurse or physical therapist to open the case. Three clinicians are available, and we run an updated productivity report. Two of three have the right skills and availability, but we need to choose. Let’s plot all of the patients for each clinician into mapping software to see who is closest. Let’s pull up their calendars and organize these coordinates to make sense of it all. But wait, I might not have their actual appointment times. Can these clinicians even see the patients? Let’s face it, humans are not computers. These types of tasks are best suited for a system optimized to capture the necessary intel to present decisions in an actionable way.
Let computers do the boring stuff.
Give your brain the opportunity to think about other things. Your mind will become sharper. Instead of being an in-the-weeds player, blinded by tunnel vision, unclear as to what the next move should be, you are now watching the chess game. Without the pressure of making rapid calculations in your head you become in control of the game.
Use software to make decisions easier and faster with confidence. Empower your workforce with much needed bandwidth through automation, this helps save costs for your agency. The days of running manual reports are over. Your ability to execute has multiplied. Tens of thousands of data points are now accessible within the margins of your screen. You can confidently dispatch and then move on to think about bigger and better things.