Smarter Home Healthcare Scheduling That Saves Time and Cuts Costs
Use CareStitch’s care coordination platform to streamline scheduling, reduce drive time, and empower your mobile workforce.
All while staying HIPAA-compliant.
Smarter Home Healthcare Scheduling That Saves Time and Cuts Costs
Use CareStitch’s care coordination platform to streamline scheduling, reduce drive time, and empower your mobile workforce.
All while staying HIPAA-compliant.
Built for resource-strapped home healthcare agencies
that need better tools to simplify complex logistics
Turn Every Scheduling Decision Into a Cost-Saving Opportunity
Give your home health schedulers the tools to make faster, smarter decisions, powered by real-time data and intelligent automations.
CareStitch's platform helps reduce drive time, improve resource utilization, and align visits with your agency's financial and staffing goals.
Empower your team with data-driven scheduling that cuts costs and improves care delivery.
Boost Scheduler Efficiency with Automated Workflows
Achieve cost savings by reducing manual scheduling and improving case assignment efficiency.
Free up your schedulers by automating repetitive tasks and simplifying visit care coordination. CareStitch helps your team focus on high-value decisions - not data entry - so they can assign more visits with less stress.
Leave the busywork to automation. Empower your team to schedule faster, smarter, and more accurately.
Boost Scheduler Efficiency with Automated Workflows
Achieve cost savings with less manual work and more automation
Free up your schedulers by automating repetitive tasks and simplifying visit care coordination. CareStitch helps your team focus on high-value decisions - not data entry - so they can assign more visits with less stress.
Leave the busywork to automation. Empower your team to schedule faster, smarter, and more accurately.
Streamline Team Communication with HIPAA-Compliant Chat
Give your team a centralized, compliant way to coordinate care, faster and more securely.
Keep your entire home health team on the same page with secure, patient-centered messaging. CareStitch's HIPAA-compliant chat automatically organizes conversations by patient, helping clinicians and schedulers collaborate without switching systems or missing details.
With CareStitch, you can be confident in your agency’s compliance.
STILL NOT SURE?
Frequently Asked Questions
Frequently Asked Questions
How does CareStitch’s MAPS feature help reduce clinician drive time?
MAPS (Map-based Appointment Productivity System) gives schedulers a real-time view of where clinicians and patients are located. By visualizing geographic coverage, you can assign visits more efficiently, reduce unnecessary travel, and improve route optimization.
Is CareStitch HIPAA compliant for secure communication?
Yes. CareStitch offers HIPAA-compliant chat channels to securely coordinate care, share patient updates, and communicate across your mobile workforce, all without relying on unsecured texts or emails.
Can I track overtime risk and resource utilization with CareStitch?
Absolutely. CareStitch provides a centralized dashboard where you can monitor staffing levels, overtime exposure, and resource distribution by discipline or team, helping you make smarter decisions.
How does the case assignment process work?
CareStitch automates case assignments in three easy steps:
1. Submit the request
2. The system matches based on location and availability
3. The case is securely transmitted to the best-fit clinician.
This speeds up scheduling and reduces manual coordination.
Can I manage regions or zip codes in CareStitch?
Yes. You can define geographic coverage areas by zip code, assign clinicians to specific regions, and manage scheduling zones directly within the platform. No spreadsheets needed!
How does CareStitch help avoid missed visits?
The platform provides real-time visibility into all active case requests and notifies schedulers when action is required. This helps your team stay on top of open visits and prevent delays or missed appointments.
Can I broadcast case requests to available field staff?
Yes. CareStitch automatically filters and sends case requests to clinicians who match your criteria - based on availability, region, and priority - so you can fill visits quickly without manual outreach.
STILL NOT SURE?
Frequently Asked Questions
Frequently Asked Questions
How does CareStitch’s MAPS feature help reduce clinician drive time?
MAPS (Map-based Appointment Productivity System) gives schedulers a real-time view of where clinicians and patients are located. By visualizing geographic coverage, you can assign visits more efficiently, reduce unnecessary travel, and improve route optimization.
Is CareStitch HIPAA-compliant for secure communication?
Yes. CareStitch offers HIPAA-compliant chat channels to securely coordinate care, share patient updates, and communicate across your mobile workforce, all without relying on unsecured texts or emails.
Can I track overtime risk and resource utilization with CareStitch?
Absolutely. CareStitch provides a centralized dashboard where you can monitor staffing levels, overtime exposure, and resource distribution by discipline or team, helping you make smarter decisions.
How does the case assignment process work?
CareStitch automates case assignments in three easy steps:
1. Submit the request
2. The system matches based on location and availability
3. The case is securely transmitted to the best-fit clinician.
This speeds up scheduling and reduces manual coordination.
Can I manage regions or zip codes in CareStitch?
Yes. You can define geographic coverage areas by zip code, assign clinicians to specific regions, and manage scheduling zones directly within the platform. No spreadsheets needed!
How does CareStitch help avoid missed visits?
The platform provides real-time visibility into all active case requests and notifies schedulers when action is required. This helps your team stay on top of open visits and prevent delays or missed appointments.
Can I broadcast case requests to available field staff?
Yes. CareStitch automatically filters and sends case requests to clinicians who match your criteria - based on availability, region, and priority - so you can fill visits quickly without manual outreach.
The #1 Solution in the Game
Map-based Appointment Productivity System (MAPS)
MAPS is a revolutionary map-based scheduling visualization tool giving real-time visibility into clinician & patient distribution on a map.
This feature set makes it easier than ever to optimize resource utilization, reduce travel and maximize efficiency.
Map-based Appointment Productivity System (MAPS)
MAPS is a revolutionary map-based scheduling visualization tool giving real-time visibility into clinician & patient distribution on a map.
This feature set makes it easier than ever to optimize resource utilization, reduce travel and maximize efficiency.
HIPAA-Compliant Communication
Coordinate with your entire care team through secure, patient-centered chat.
no unsecured texts or phone tag.
HIPAA-Compliant Communication
Coordinate with your entire care team through secure, patient-centered chat.
No unsecured texts or phone tag.
Resource utilization and Overtime Risk in One Place
Track staff availability, workloads, and overtime risk in one place. Make informed decisions that save money and reduce burnout.
Resource utilization and Overtime Risk in One Place
Track staff availability, workloads, and overtime risk in one place. Make informed decisions that save money and reduce burnout.
Automated 3-step
Case Assignment
Fill out request information. A time- and location-based algorithm automatically matches the right clinician and then the patient fulfillment request is securely transmitted.
Automated 3-step
Case Assignment
Fill out request information. A time and location based algorithm automatically matches the right clinician and then the patient fulfillment request is securely transmitted.
Region Management, Centralized
CareStitch makes it easy to manage who works in which region. Set up a region, define which zip codes that region covers, and assign clinicians to that region.
Region Management, Centralized
CareStitch makes it easy to manage who works in which region. Set up a region, define which zip codes that region covers, and assign clinicians to that region.
Live Case Request Tracking and Alerts
Get real-time visibility into every open case. An alert is shown when an action is needed.
Live Case Request Tracking and Alerts
Get real-time visibility into every open case. An alert is shown when an action is needed.
Broadcast Visit Requests to Clinicians Instantly
Automatically send case requests to all eligible clinicians based on your rules. Fill visits faster and reduce time-to-care without a single call or text.
Broadcast Visit Requests to Clinicians Instantly
Automatically send case requests to all eligible clinicians based on your rules. Fill visits faster and reduce time-to-care without a single call or text.
Custom Properties
Manage virtually anything you can imagine. Create custom properties to tag users and patients. Use them to improve your matching algorithm, on the fly.
Custom Properties
Manage virtually anything you can imagine. Create custom properties to tag users and patients. Use them to improve your mathcing algoithm, on the fly.
Schedule-Stitch Technology
Field Staff can easily decide the best time to see a patient based on the time and location of other scheduled appointments. Optimize the drive time.
Schedule-Stitch Technology
Field Staff can easily decide the best time to see a patient based on the time and location of other scheduled appointments. Optimize the drive time.
The #1 Solution in the Game
Map-based Appointment Productivity System (MAPS)
MAPS is a revolutionary map-based scheduling visualization tool giving real-time visibility into clinician & patient distribution on a map.
This feature set makes it easier than ever to optimize resource utilization, reduce travel and maximize efficiency.
Map-based Appointment Productivity System (MAPS)
MAPS is a revolutionary map-based scheduling visualization tool giving real-time visibility into clinician & patient distribution on a map.
This feature set makes it easier than ever to optimize resource utilization, reduce travel and maximize efficiency.
HIPAA-Compliant Communication
Coordinate with your entire care team through secure, patient-centered chat.
No unsecured texts or phone tag.
HIPAA-Compliant Communication
Coordinate with your entire care team through secure, patient-centered chat.
no unsecured texts or phone tag.
Resource utilization and Overtime Risk in One Place
Track staff availability, workloads, and overtime risk in one place. Make informed decisions that save money and reduce burnout.
Resource utilization and Overtime Risk in One Place
Track staff availability, workloads, and overtime risk in one place. Make informed decisions that save money and reduce burnout.
Automated 3-step
Case Assignment
Fill out request information. A time and location based algorithm automatically matches the right clinician and then the patient fulfillment request is securely transmitted.
Automated 3-step
Case Assignment
Fill out request information. A time- and location-based algorithm automatically matches the right clinician and then the patient fulfillment request is securely transmitted.
Region Management, Centralized
CareStitch makes it easy to manage who works in which region. Set up a region, define which zip codes that region covers, and assign clinicians to that region.
Region Management, Centralized
CareStitch makes it easy to manage who works in which region. Set up a region, define which zip codes that region covers, and assign clinicians to that region.
Live Case Request Tracking and Alerts
Get real-time visibility into every open case. An alert is shown when an action is needed.
Live Case Request Tracking and Alerts
Get real-time visibility into every open case. An alert is shown when an action is needed.
Broadcast Visit Requests to Clinicians Instantly
Automatically send case requests to all eligible clinicians based on your rules. Fill visits faster and reduce time-to-care without a single call or text.
Broadcast Visit Requests to Clinicians Instantly
Automatically send case requests to all eligible clinicians based on your rules. Fill visits faster and reduce time-to-care without a single call or text.
Custom Properties
Manage virtually anything you can imagine. Create custom properties to tag users and patients. Use them to improve your mathcing algoithm, on the fly.
Custom Properties
Manage virtually anything you can imagine. Create custom properties to tag users and patients. Use them to improve your matching algorithm, on the fly.
Schedule-Stitch Technology
Field Staff can easily decide the best time to see a patient based on the time and location of other scheduled appointments. Optimize the drive time.
Schedule-Stitch Technology
Field Staff can easily decide the best time to see a patient based on the time and location of other scheduled appointments. Optimize the drive time.
Productivity
Visibility
Coordination
The most powerful mobile clinician workforce tool, see why.
The most powerful mobile clinician workforce tool, see why.
Boost productivity, improve real-time visibility, and streamline collaboration across your home health team.
CareStitch gives schedulers and mobile clinicians the tools to reduce drive time, eliminate delays, and assign care with confidence.
Boost productivity, improve real-time visibility, and streamline collaboration across your home health team.
CareStitch gives schedulers and mobile clinicians the tools to reduce drive time, eliminate delays, and assign care with confidence.
See the Platform in Action!
Committed to Helping Our Clients Succeed
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Kim Wexler
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Billy Jackson
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Read Our Latest Blogs
Are Agencies Scheduling The Right Way?
For agencies, scheduling clinicians to fulfill patient cases can be stressful and error-prone as they navigate a maze of concurrent text messages, emails and phone conversations with their mobile clinicians.
Agencies end up managing bottlenecks rather than work assignments and it rapidly starts to overshadow the primary mission of the agency: providing exceptional care to patients quickly and without hassle.
Here is the typical case fulfillment workflow:
A referral comes in through either fax, phone or electronic means.
Intake receives the referral and inputs the information into the EMR
The referral is pushed to either a dedicated scheduler, or intake takes on the task of scheduling to assign the patient to the appropriate clinician.
The scheduler identifies which clinicians meet all the patient criteria; such as the right skill set, location, availability, gender, language, and more.
Then begin the texts, emails and phone calls to find the first clinician who is in the right region, is the right discipline, has the right specialties and meets all the necessary constraints the patient requires.
Unfortunately, with little visibility into the other end of these texts and emails and faced with an urgent request, schedulers often need to hedge their bets and find backups — so they send out more texts and emails to other clinicians.
Now it’s a juggling act of concurrent streams of communication that quickly become overwhelming — all just to find someone who can see the patient. At times this job starts to feel more like air traffic control!!
This stress can lead to turnover and a high cost of re-training. When scheduling staff is lost, often times knowledge about region assignments, clinician specialties and preferences goes with them. If a scheduler calls in sick, or quits unexpectedly, it creates headaches trying to find an adequate substitute who can successfully deliver the right clinician to the right patient in a short amount of time.
Do these issues sound familiar?
These issues are familiar to many home health, home care and private duty agencies. This cumbersome scheduling process made a lot of sense when they were first established. But given the strides in technological advancement over the last decade, we really need to take a step back and ask ourselves: Is this still the right way to assign patients?
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